Terms and conditions – Baby Gender Testing

Please ensure you read and understand our Terms & Conditions of Service that relate specifically to Baby Gender testing:

Section 17: Baby gender testing

Where you have requested prenatal baby gender testing services, please note the following:

  • Whilst we will use reasonable endeavours to provide a conclusive test result, scientific and technical limitations mean that this is not always possible;
  • The accuracy of this test is 99%;
  • When participating in this test, you must be at least 6 weeks pregnant when first tested.
  • The test is not suitable for women who have had a bone marrow/stem cell transplant or solid organ transplant from a male donor at any time OR a blood transfusion in the 3 months prior to testing.
  • We will re-perform the test at our own cost in the following circumstances (and a maximum of 2 samples will be tested):
    • an inconclusive result is provided;
    • you are receiving the test as a private individual;
    • you have followed the recommendations of AlphaBiolabs’ scientific experts on how long to wait before the test is re-performed;
    • the test is not being carried out under the mandate or order of a court (or otherwise as mandated under statute or other applicable law); and
    • you have collected the Sample exactly in accordance with our written instructions as male contamination can lead to an incorrect result.
    • you agree to pay for any Sample re-collection costs
  • If you fail to follow the recommendations of AlphaBiolabs’ scientific experts on how long to wait before the test is re-performed, then you will NOT be eligible for any refund.
  • Where you have submitted a Cancellation Request in respect of a test, you must return the testing kit to us, at your own cost, within 14 days of you submitting that Cancellation Request.
  • You may be charged if you need a replacement kit for the At-home baby gender test kit.
  • Following the birth of the child, if an incorrect gender test result has been given by AlphaBiolabs, a 100% refund will be provided following the supply of a birth certificate.
  • Any refunds provided are limited to the testing fee.

Please note that our Baby Gender test is also subject to our general Terms & Conditions, which can be viewed here.