0140 29466
info@alphabiolabs.ie
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We are proud to share that we have once again been awarded ISO 9001 certification, following an in-depth audit of our quality processes and procedures.
As a testing laboratory serving members of the public, the legal sector, including family solicitors, local authorities and social workers, and the workplace, we are committed to maintaining the highest possible standard of service across our entire operation.
This is where ISO 9001 certification, the internationally-recognised standard for quality management, plays a vital role.
What is ISO 9001?
ISO 9001 helps organisations improve performance, meet customer expectations, and demonstrates their commitment to quality by providing clear guidelines for the creation, implementation, and ongoing maintenance and improvement of quality management systems.
With our re-certification, AlphaBiolabs customers can rest assured that we have a robust Quality Policy and Quality Management System (QMS) in place that governs the quality of processes and procedures across our entire operation.
This means that you can trust us to deliver reliable, accurate and trustworthy laboratory testing and results, as well as exceptional customer service throughout the testing process.
Other benefits of ISO 9001 include:
- Process improvement: our QMS enables us to identify and eliminate any inefficiencies, streamline operations, and further improve outcomes for our customers.
- Ongoing optimisation: continuous internal audits enable us to refine our QMS, ensuring we meet and exceed targets for service delivery and performance.
- Effective complaint resolution: in the unlikely event that you are not satisfied with any element of our service, we operate a robust complaints procedure. So, you can be sure that your query will be dealt with fairly and in a timely manner.
Your trusted partner for DNA, drug, and alcohol testing
Whether you require a test for peace of mind, legal matters or the workplace, AlphaBiolabs can help.
With over 20 years’ experience providing industry-leading DNA, drug, and alcohol testing, we are experts in our field.
Our state-of-the-art genetics and toxicology laboratories are fully equipped to analyse a variety of samples including cheek (buccal) swabs for DNA testing, and blood, hair, nails, urine and oral fluid for drug and alcohol testing.
We also provide breath alcohol testing and continuous alcohol monitoring using SCRAM CAM®.
For more information on our services, call 01 402 9466 or email info@alphabiolabs.ie.
About AlphaBiolabs
Learn more about us, including our products, services, and accreditations.
